For any enquiries about shipping, returns, specific details etc. please feel free to email us at


All orders are dispatched within 1-2 business days and are sent using Australia Post. Postage charges will be dependent on weight/size of the product/s purchased.

Orders sent internationally will be sent within 1-2 business days and will be sent via tracked post.  Shipping times vary depending on the location  the order is destined for and may vary from 3 to 20 days.


In the vary rare event that your lovely purchases from mae-i arrive faulty or damaged, we will happily offer you a replacement or refund.  Please contact us by email or phone to discuss. We may require that the faulty or damaged item be returned to mae-i  in order for the replacement/refund to be issued.

Tel: 0439 634 987  

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